Bringing Your Furniture Home β Safely, Carefully & On Time
At TAPISSIER SAMI, We know that buying furniture is more than simply placing an order. It is about choosing pieces that will become part of your home.
That is why we take great care with every delivery.
From the moment your furniture leaves our workshop or warehouse until it arrives at your home, our team works to make the delivery experience simple, safe, and stress-free.
Whether you are ordering a sofa, dining table, bedroom furniture, TV unit, wardrobe, or a complete living-room set, we make sure your order is prepared and delivered with the attention it deserves.
π¦ Our Delivery Service
We offer a dedicated delivery service for our furniture products, designed specifically to handle large and delicate items.
Our delivery team takes care of your furniture throughout the journey, helping to minimize the risk of scratches, impacts, or damage during transportation.
What you can expect:
π Order Confirmation
Once your order is confirmed, we begin preparing your furniture for delivery.
π Order Preparation
Your furniture is carefully checked and prepared before leaving our facility.
π‘οΈ Safe Protection
Furniture is protected with appropriate packaging and materials to help prevent damage during transportation.
π Careful Transportation
Your order is transported by our delivery team with special attention to its size, weight, and materials.
π Delivery Coordination
We contact you to arrange a suitable delivery date and time.
π Delivery to Your Home
Our team delivers your furniture to the agreed delivery location.
π§ Installation
Where applicable, assembly or installation services can be arranged depending on the product and your order.
π From Our Workshop to Your Home
We believe that the delivery experience is part of the quality of the furniture itself.
That’s why we don’t simply leave your furniture at the door.
Our objective is to make sure your furniture arrives in excellent condition and ready to become part of your home.
π‘οΈ Your Furniture Deserves Special Care
Furniture can be large, heavy, delicate, and sometimes difficult to transport.
Sofas, wardrobes, dining tables, beds, cabinets, and other large pieces require proper handling during loading, transportation, and unloading.
Our team pays attention to:
- π¦ Proper packaging
- ποΈ Protection of upholstery and fabrics
- πͺ΅ Protection of wooden surfaces
- πͺ Careful handling of glass and fragile elements
- π Safe movement through doors and entrances
- π Secure transportation
- π Careful unloading
We take every reasonable precaution to ensure your furniture reaches you in the same condition in which it left our facility.
π Delivery Times
Delivery time depends on several factors, including the product, availability, customization requirements, and delivery location.
π’ Products in Stock
Furniture that is already available can generally be prepared for delivery more quickly.
π‘ Made-to-Order Furniture
For customized or made-to-order furniture, additional preparation or production time may be required.
This can include:
- Custom dimensions
- Choice of fabric
- Choice of color
- Different finishes
- Special configurations
- Personalized designs
π΅ Delivery Appointment
Once your order is ready, our team will contact you to coordinate the delivery.
We aim to provide you with a suitable delivery time so you can plan your day comfortably.
Please note: Delivery times may vary depending on your location, product availability, customization, traffic, weather, and other logistical circumstances.
π Delivery Areas
We provide furniture delivery to customers in our available service areas.
Delivery availability and pricing may depend on:
π City
π Distance
π Product size
π Number of items
π Access conditions
π Floor level
π Installation requirements
For locations outside our standard delivery area, please contact us before placing your order so we can confirm availability and delivery costs.
π° Delivery Fees
Delivery fees may vary depending on the destination and the size or quantity of furniture ordered.
The delivery cost may depend on:
- π Your location
- π¦ Number of products
- ποΈ Furniture dimensions
- βοΈ Furniture weight
- π Required vehicle
- π’ Building access
- πͺ Floor level
- π§ Installation requirements
Where applicable, the delivery fee will be displayed or communicated before your order is finalized.
For larger or customized orders, our team can provide a personalized delivery quotation.
π We’ll Contact You Before Delivery
We don’t want your furniture to arrive unexpectedly.
Before delivery, our team will contact you to confirm important details such as:
β Your order
β Delivery address
β Contact telephone number
β Delivery date
β Approximate delivery time
β Access information
Please make sure your contact information is correct when placing your order.
πͺ Please Prepare Your Home
Large furniture needs enough space to enter your home safely.
Before our delivery team arrives, we recommend checking:
π Doors & Entrances
Make sure the furniture can pass through:
- Main entrance
- Building entrance
- Apartment door
- Hallways
- Staircases
- Elevators
ποΈ The Delivery Area
Please make sure the location where you want your furniture placed is accessible and ready.
Remove unnecessary objects that could obstruct the delivery team.
π ΏοΈ Parking
If possible, please ensure that the delivery vehicle can park reasonably close to the entrance.
This can make the delivery faster and safer.
π’ Apartment & Multi-Floor Deliveries
If you live in an apartment or building, please inform us in advance about:
π’ Floor number
π Elevator availability
πͺ Staircase access
πͺ Narrow entrances
π Restricted access
π
ΏοΈ Parking limitations
Some large furniture pieces may require additional handling when elevators or access areas are limited.
If special equipment or additional personnel are required, additional charges may apply.
π§ Furniture Assembly & Installation
Some furniture products may require assembly after delivery.
Depending on the product and service selected, installation may be available.
Our team can help with products such as:
ποΈ Beds
πͺ Wardrobes
π Cabinets
πΊ TV units
π½οΈ Dining furniture
πͺ Tables and chairs
ποΈ Modular furniture
Installation availability depends on the product, location, and order.
If installation is included or available for your product, the details will be communicated before delivery.
π Check Your Furniture Upon Delivery
We recommend checking your furniture when it arrives.
Before the delivery team leaves, please inspect:
βοΈ Packaging
βοΈ Furniture surfaces
βοΈ Upholstery
βοΈ Doors and drawers
βοΈ Glass components
βοΈ Visible scratches or damage
βοΈ Quantity of delivered items
If you notice visible damage or an issue with your order, please inform the delivery team immediately and contact our customer service as soon as possible.
Taking photographs can also help us evaluate any delivery-related issue quickly.
β€οΈ What If There Is a Problem?
We understand that unexpected situations can sometimes happen during transportation.
If your furniture arrives damaged, incomplete, or different from what you ordered, please contact us as soon as possible.
Our customer service team will review the situation and help determine the appropriate solution.
Depending on the circumstances, this may include:
π§ Repair
π Replacement of a component
πͺ Replacement of the furniture
π¦ Another appropriate solution
Our goal is simple:
Your satisfaction matters to us.
π Why Choose Our Delivery Service?
π Professional Delivery
Your furniture is handled by people who understand the requirements of transporting large home-furnishing products.
π‘οΈ Careful Handling
We take precautions to protect furniture during loading, transportation, and unloading.
π Personal Communication
We coordinate delivery with you instead of simply sending your furniture without notice.
π Home Delivery
Your furniture is delivered to your agreed delivery location, subject to access conditions.
π§ Installation Options
Where available, installation can make the process even easier.
β€οΈ Customer Care
We remain available to help before, during, and after your delivery.
π¦ Our Simple 5-Step Delivery Process
01 β π Place Your Order
Choose your furniture and complete your order through our website or with our team.
02 β π Order Confirmation
We verify your order, delivery information, and product availability.
03 β π¦ Preparation
Your furniture is carefully prepared and protected for transportation.
04 β π Delivery
We coordinate a delivery appointment and bring your furniture to your home.
05 β π Enjoy Your Furniture
Once your furniture is delivered and, where applicable, installed, your new piece is ready to become part of your home.
π Local Delivery & Larger Orders
For customers ordering several pieces of furniture, complete room sets, or large custom projects, we can coordinate delivery according to the size and complexity of the order.
This can be particularly useful for:
π Complete home furnishing
ποΈ Living-room sets
ποΈ Bedroom sets
π½οΈ Dining-room sets
π’ Office furniture
π¨ Hospitality projects
πͺ Interior-design projects
π Custom furniture orders
For large projects, our team can coordinate the logistics with you in advance.
β»οΈ Responsible Delivery
We also aim to reduce unnecessary waste wherever possible.
Depending on the type of product and packaging used, we encourage responsible handling and disposal of packaging materials.
Our goal is to combine quality furniture, careful service, and responsible delivery practices.
π¬ Frequently Asked Questions
How will I know when my furniture will be delivered?
Once your order is ready, our team will contact you to arrange a suitable delivery date and time.
Can I choose my delivery date?
Delivery dates are coordinated according to availability, location, and logistics. We will do our best to accommodate your preferred date.
Do you deliver to apartments?
Yes, subject to access conditions. Please tell us in advance if your furniture needs to be delivered to an apartment or upper floor.
Do you deliver large sofas and wardrobes?
Yes. Our delivery service is designed to handle a variety of home-furniture products, including large items.
Is assembly included?
Assembly or installation depends on the product and the service selected. Please check the product information or contact our team.
What happens if my furniture arrives damaged?
Please notify the delivery team immediately and contact customer service. We will review the situation and work with you toward an appropriate solution.
Can you deliver customized furniture?
Yes, customized furniture can be delivered once production is complete. Delivery times may be longer because the furniture needs to be produced according to your specifications.
Can I change my delivery address?
Please contact us as soon as possible if you need to change your delivery address. Changes may affect delivery scheduling and fees.
What if nobody is home?
Please contact us in advance if you cannot be present at the scheduled delivery time. A new delivery appointment may be required.
π€ We’re Here From Order to Home
Buying furniture should be excitingβnot stressful.
That’s why we aim to make every step of the experience as easy as possible.
From selecting your furniture to preparing your order, coordinating delivery, carefully handling your pieces, and helping you get everything into place, we’re here to make your furniture journey simple.
π Your furniture. Your home. Our care.
Order with confidence and let us take care of the journey.
π Need help with your delivery?
Our team is ready to answer your questions about:
π Delivery availability
π Delivery areas
π° Delivery costs
π
Delivery schedules
π§ Installation
π¦ Order preparation
π Access requirements
Contact us today and let’s arrange your delivery.