Welcome to TAPISSIER SAMI
Thank You For Visiting Our Website.
These Terms of Use explain the rules and conditions that apply when you visit, browse, or use our website and when you purchase products or services through our website.
By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and any applicable policies referenced on this website.
If you do not agree with these terms, please do not use our website.
🌐 1. About Our Website
This website is operated by TAPISSIER SAMI, located at Sala al jadida, Salé, Morocco
Our website provides information about our furniture, products, services, prices, customization options, delivery services, and other related offerings.
We may update, modify, add, or remove content from the website at any time.
Our objective is to keep the information on the website useful, accurate, and up to date.
However, certain information may occasionally change without notice.
👤 2. Using Our Website
You agree to use this website only for lawful purposes.
When using our website, you must not:
❌ Use the website for illegal activities
❌ Attempt to gain unauthorized access to the website
❌ Interfere with the operation or security of the website
❌ Introduce viruses, malware, or other harmful technology
❌ Copy or misuse website content without permission
❌ Attempt to collect personal information belonging to other users
❌ Use automated systems to excessively access or scrape our website
❌ Submit false, misleading, or fraudulent information
❌ Use our website in a way that could damage our business or reputation
We reserve the right to restrict or terminate access where we reasonably believe these Terms of Use have been violated.
🛒 3. Products & Services
We make every reasonable effort to present our furniture accurately.
Product pages may include information such as:
🪑 Product name
📐 Dimensions
🎨 Colors
🧵 Materials
🪵 Finishes
💰 Price
📦 Availability
🚚 Delivery information
🔧 Assembly or installation options
Because furniture may be photographed under different lighting conditions and displayed on different screens, colors and finishes may appear slightly different from the actual product.
Natural materials such as wood may also contain variations in:
- Grain
- Texture
- Color
- Knots
- Pattern
These characteristics may be part of the natural appearance of the material.
📐 4. Furniture Dimensions
Customers are responsible for reviewing product dimensions before placing an order.
We recommend checking:
📏 Available room space
🚪 Doorways
🏠 Entrance areas
🛗 Elevator dimensions
🪜 Stairways
📐 Installation area
For large furniture, please make sure that the product can physically enter the property and reach its intended location.
If you are unsure about measurements, please contact our team before placing your order.
🎨 5. Customized Furniture
We may offer furniture that can be customized according to customer requirements.
Customization may include:
📐 Dimensions
🎨 Color
🧵 Fabric
🪵 Material or finish
🛋️ Configuration
📋 Design details
When ordering customized furniture, you are responsible for carefully reviewing the specifications you provide.
Once production has started, changes or cancellations may not be possible, depending on the product and applicable conditions.
Customized products may also be subject to different return conditions.
Please review our الإسترجاع والضمان policy before ordering customized furniture.
💰 6. Prices
Prices displayed on our website are shown in the applicable currency and may be changed from time to time.
We reserve the right to:
- Update prices
- Correct pricing errors
- Modify promotions
- End promotional offers
- Change product availability
A price displayed on the website may not necessarily constitute a final contractual offer until your order has been properly confirmed.
If an obvious pricing error occurs, we reserve the right to correct the error and contact the customer regarding the affected order.
🛍️ 7. Placing an Order
When you place an order through our website, you agree to provide accurate and complete information.
This may include:
👤 Name
📞 Telephone number
📧 Email address
🏠 Delivery address
💳 Payment information
📋 Product and customization details
You are responsible for ensuring that the information provided is correct.
Incorrect information may result in:
- Delivery delays
- Additional delivery costs
- Failed delivery attempts
- Incorrect customization
- Other problems affecting your order
✅ 8. Order Confirmation
After you place an order, you may receive an order confirmation.
Order confirmation does not necessarily mean that the order has been accepted in every circumstance.
We may need to contact you to:
📞 Confirm details
📦 Verify availability
📐 Confirm customization
💰 Confirm pricing
🚚 Confirm delivery requirements
If an issue prevents us from fulfilling an order, we will contact you and explain the situation where reasonably possible.
💳 9. Payments
Depending on the payment options available on our website, customers may be able to pay using one or more supported payment methods.
Payment information must be accurate and authorized.
We do not knowingly accept fraudulent transactions.
If a payment cannot be processed, we may contact you to arrange an alternative payment method or cancel the order where appropriate.
🚚 10. Delivery
Delivery is subject to our applicable الشحن والتوصيل terms.
Delivery times may depend on:
📦 Product availability
📐 Customization
📍 Delivery location
🚚 Transportation conditions
🏠 Access to the property
🌦️ Weather and other circumstances
Estimated delivery times are provided in good faith and may change due to circumstances outside our reasonable control.
Customers should ensure that access to the delivery location is suitable for the furniture ordered.
For complete information, please refer to our الشحن والتوصيل page.
🔄 11. Returns & Warranty
Our products may be subject to applicable return and warranty conditions.
Customers should review our الإسترجاع والضمان policy before placing an order.
Different conditions may apply depending on whether a product is:
🪑 Standard furniture
📦 In-stock furniture
🎨 Customized furniture
📐 Made-to-measure furniture
🛠️ Installed furniture
Nothing in these Terms of Use is intended to exclude or limit any rights that cannot legally be excluded or limited under applicable law.
🖼️ 12. Website Images
We make reasonable efforts to display furniture photographs accurately.
However, photographs may differ slightly from the physical product due to:
💡 Lighting
📱 Screen settings
📷 Photography conditions
🎨 Display technology
🪵 Natural material variations
Product images should therefore be considered a visual representation rather than an exact color or texture guarantee.
©️ 13. Intellectual Property
All content appearing on this website may be protected by intellectual-property laws.
This may include:
©️ Logos
📷 Photographs
✍️ Text
🎨 Graphics
🖼️ Images
📐 Designs
🎥 Videos
🧩 Website layouts
💻 Software and website elements
Unless otherwise stated, this content belongs to or is licensed to TAPISSIER SAMI.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written permission.
🔗 14. Third-Party Links
Our website may occasionally contain links to third-party websites or services.
These links may be provided for convenience or additional information.
We do not necessarily control or endorse third-party websites.
We are not responsible for the content, availability, security, privacy practices, or policies of external websites.
You should review the terms and privacy policies of third-party websites before using them.
🔐 15. Personal Information
When you use our website or place an order, we may collect and process certain personal information.
This may include information required to:
📦 Process your order
🚚 Deliver your furniture
📞 Contact you
💳 Process payments
🧾 Provide customer service
🔧 Handle warranty or return requests
Your personal information is handled according to our Privacy Policy.
Please review our Privacy Policy for additional information about how personal information is collected, used, stored, and protected.
⭐ 16. Customer Reviews
If our website allows customers to submit reviews, comments, photographs, or other content, you agree that your submission must:
✔️ Be truthful
✔️ Be relevant
✔️ Not contain illegal content
✔️ Not contain offensive or abusive material
✔️ Not infringe another person’s rights
✔️ Not contain malicious software
✔️ Not impersonate another person
We reserve the right to remove content that violates these requirements or applicable law.
🚫 17. Prohibited Content
You must not submit content that includes:
❌ Hate speech
❌ Threats
❌ Fraudulent information
❌ Harassment
❌ Defamatory claims presented as false facts
❌ Explicitly illegal material
❌ Malicious code
❌ Another person’s private information without authorization
We may remove prohibited content and take appropriate action where necessary.
⚠️ 18. Website Availability
We aim to keep our website available and functioning properly.
However, we cannot guarantee that the website will always be:
- Available
- Error-free
- Completely secure
- Free from interruptions
- Free from technical problems
The website may occasionally be unavailable due to:
🔧 Maintenance
💻 Technical problems
🔐 Security measures
🌐 Hosting issues
⚡ Power or network problems
🛠️ Updates
We may temporarily suspend or modify website functionality when necessary.
🛡️ 19. Limitation of Liability
To the extent permitted by applicable law, TAPISSIER SAMI shall not be responsible for losses or damages resulting from circumstances outside our reasonable control.
This may include certain losses caused by:
🌐 Internet interruptions
⚡ Technical failures
🚚 Delivery delays outside our reasonable control
🌦️ Severe weather
🏛️ Government restrictions
🔌 Infrastructure failures
🛠️ Third-party service interruptions
Nothing in these Terms is intended to exclude liability where such exclusion is prohibited by law.
🌪️ 20. Events Outside Our Control
Sometimes circumstances beyond our control may affect our ability to provide products or services.
These circumstances may include:
🌧️ Severe weather
🌍 Natural disasters
🚧 Transportation disruptions
⚡ Major infrastructure failures
🏛️ Government restrictions
🔥 Fires
🌊 Flooding
🦠 Public emergencies
⚔️ Other exceptional circumstances
When such circumstances occur, we will make reasonable efforts to communicate with affected customers and find an appropriate solution.
🔄 21. Changes to These Terms
We may update these Terms of Use from time to time.
When changes are made, the updated version will be published on this page.
The “Last Updated” date at the bottom of this page indicates when the terms were most recently revised.
We recommend reviewing this page periodically.
⚖️ 22. Applicable Law
These Terms of Use shall be interpreted and applied in accordance with the laws applicable to TAPISSIER SAMI and its activities.
Any dispute arising from the use of this website or the purchase of products shall be handled according to the applicable legal and jurisdictional requirements.
Nothing in these Terms limits any mandatory rights or protections that customers are entitled to under applicable law.
📞 23. Contact Us
If you have questions about these Terms of Use, our products, orders, delivery, returns, or warranties, please contact us.
🤝 Thank You for Visiting Us
We appreciate your trust and your interest in TAPISSIER SAMI.
Our goal is to make buying furniture online simple, transparent, and reliable-from browsing our collection to receiving your furniture at home.